We provide expertise and excellence in insurance technology solutions.
NorthWinds is jointly owned by Delta Dental of Wisconsin and Delta Dental of Illinois and Delta Dental of Virginia; combining the capabilities of three Delta Dental member companies that are part of the nation’s leading provider of dental insurance.
More than 300 team members strong, we offer our clients a market advantage through:
- Insurance industry experience and expertise
- Accelerated innovation and efficiencies
- Improved services
- Economies of scale/reduced costs
- Robust security
- Outstanding service and support
You’ll see the difference we make through client commitment, our mission, and core values.
Our Client Commitment
As an industry leader, NorthWinds is committed to excellence. We make sure we meet or exceed your expectations by providing extraordinary agility, availability and security. We hold ourselves to these high standards:
Respond Quickly
We agree to provide a quick response and frequent updates for critical and high priority incidents.
Resolve Issues Quickly
We agree to completely resolve issues quickly for high and critical priority incidents.
Ensure Availability
We agree to make sure all business critical and on-premise systems we support are available and functioning properly.
Maintain High Customer Satisfaction
We agree to provide clients with excellent service.
Safeguard Information
We agree to protect all data and information and maintain Payment Card Industry (PCI) and Service Organization Control 2 (SOC2) Compliance.
Our Mission
Deliver technology solutions that give our customers a market advantage through accelerated innovation and efficiencies backed by robust security and support.
Our Core Values
Customer Driven
We succeed when our customers succeed. We delight our customers by providing industry-leading solutions.
Work Together
We build trust, collaborate, and promote diversity.
Serve and Support
We invest in our communities and each other.
Innovate
We challenge status quo, drive positive change, and spark creative ideas.
Simplicity
We aim for simplicity over complexity in order to create high-quality products.