About Us

We provide expertise and excellence in insurance technology solutions.

NorthWinds is jointly owned by Delta Dental of Wisconsin and Delta Dental of Illinois. We combine the capabilities of two Delta Dental member companies that are part of the nation’s leading provider of dental insurance.

More than 100 team members strong, we offer our clients a market advantage through:

  • Insurance industry experience and expertise
  • Accelerated innovation and efficiencies
  • Improved services
  • Economies of scale/reduced costs
  • Robust security
  • Outstanding service and support

You’ll see the difference we make through client commitment, our mission, and core values.


Our Client Commitment

As an industry leader, NorthWinds is committed to excellence. We make sure we meet or exceed your expectations by providing extraordinary agility, availability and security. We hold ourselves to these high standards:

Respond Quickly

We agree to provide a quick response and frequent updates for critical and high priority incidents.

Resolve Issues Quickly

We agree to completely resolve issues quickly for high and critical priority incidents.

Ensure Availability

We agree to make sure all business critical and on-premise systems we support are available and functioning properly.

Maintain High Customer Satisfaction

We agree to provide clients with excellent service.

Safeguard Information

We agree to protect all data and information and maintain Payment Card Industry (PCI) and Service Organization Control 2 (SOC2) Compliance.


Our Mission

Deliver technology solutions that give our customers a market advantage through accelerated innovation and efficiencies backed by robust security and support.

Our Core Values

Customer Driven

We succeed when our customers succeed. We delight our customers by providing industry-leading solutions.

Work Together

We build trust, collaborate, and promote diversity.

Serve and Support

We invest in our communities and each other.

Innovate

We challenge status quo, drive positive change, and spark creative ideas.

Simplicity

We aim for simplicity over complexity in order to create high-quality products.