The Information We Collect
Information You Provide
We do not collect personal information about you unless you provide us that information voluntarily through our interactions with you. Personal information is data that is unique to you, like your name, home address, or personal telephone number.
Information Collected Automatically
We collect and store certain non-personally identifiable information automatically whenever you interact with us. For example, we may collect your Internet Protocol (IP) address, the region or general location where your computer or device is accessing the site, browser type, operating system or the website you linked to northwindstech.com from. This data doesn’t allow us to identify you personally and is used by us for the sole purpose of monitoring how the website is being used by visitors and evaluating the effectiveness of our website so we can improve our site and the products we offer. We may use third-party companies to provide internet data hosting and help us analyze this data for preferences, trends and site usage statistics.
How We Use the Information
We use non-identifying and aggregate information to better design our website and for business and administrative purposes.
We use the personal information we collect to communicate with you, analyze and develop our business, and to improve our interactions with clients. We, or third-party service providers we engage, may use the information to provide customer service, respond to your comments, questions or complaints, personalize your interactions with us, identify your preferences, analyze trends and statistics, evaluate and improve the website, our products and services, and prepare and send marketing communications. You always have the choice not to receive marketing communications. For instructions on opting out, see the Email section below. We also use your information for business purposes like security, legal compliance, analytics, fraud detection, and reporting.
Throughout the website, there are forms that request your information and allow you to request information about our offerings. These forms ask for contact information (like name and email address). This information is entirely voluntary, but also required to process your request. If you do provide us with personal information, we may store it for internal purposes. We may review and analyze the information you submit so we can better understand your interests, and improve our services to better meet those interests.
How We Share Personal Information with Third Parties
We may share your personal information with NorthWinds affiliated companies that perform services on our behalf. The services provided by these third parties may include: operating or hosting the website, providing the products and services you request, fraud protection, product customization, marketing and promotional material distribution, website evaluaton, data analysis and where applicable, data cleansing. They are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.
NorthWinds may offer visitors the ability to sign up for email, newsletters, announcements, or to receive information from us. We will not sell your email address or share it with anyone not directly affiliated with NorthWinds. You can opt-out at any time by following the instructions in the email.
When you complete an inquiry form, or site registration, and voluntarily provide personal information to us, we will not sell, license, or transmit that information outside of NorthWinds unless required to do so by legal, judicial, or governmental proceedings, or unless we do so in accordance with an express authorization you have given us. The information we collect is securely stored and is only used to direct you to the resource requested. This could include follow up by one of our staff to answer questions you may have by phone or email.
Questions & Concerns